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Online Shop Terms of Use

These Terms of Use (hereinafter referred to as "the Terms") define the conditions for using the online shop (hereinafter referred to as "the Service") provided by Grosse Japan Co., Ltd. (hereinafter referred to as "the Company") on this website. By using the Service, the user (hereinafter referred to as "the User") is deemed to have agreed to these Terms.

1. Scope of these Terms

These Terms and Conditions apply to all relationships between the user and the Company regarding the use of the Service. In addition to these Terms and Conditions, the Company may establish various stipulations (hereinafter referred to as "Individual Regulations"), such as rules for use, regarding the Service. If the provisions of these Terms and Conditions conflict with the provisions of the preceding paragraph's Individual Regulations, the provisions of the Individual Regulations shall prevail, unless otherwise specified in the Individual Regulations.

2. Member Registration

Users wishing to register must apply for user registration by the method prescribed by the Company, after agreeing to these Terms of Service. User registration shall be completed when the Company sends a confirmation email.

The Company may not approve an application for user registration if it determines that the applicant has any of the following reasons, and shall not be obliged to disclose the reason for such decision.

① If false information was submitted when applying for user registration

② If the application is from a person who has violated these Terms of Service

③ In any other case where the Company deems the user registration to be inappropriate

3. User ID and Account Management

Users are responsible for managing their user IDs and accounts. We shall not be liable for any damages incurred as a result of a user ID or account being used by a third party, except in cases where we are found to be grossly negligent.

4. Notification of Changes

Users shall promptly notify us of any changes to the information they have reported to us. We shall not be liable for any damages incurred by the user due to their failure to update their registration.

5. Sales Agreement

For this service, a sales contract is concluded when the user applies for a purchase and the Company sends an email acknowledging acceptance of the order.

The Company may cancel a sales contract without notifying the user if it determines that the user has any of the following reasons:

① The user has violated these Terms or individual terms.

② Product delivery could not be completed due to an unknown delivery address, prolonged absence, refusal to receive, etc.

③ The possibility of an order through fraudulent use was detected.

④ In other cases where the Company determines that the relationship of trust between the Company and the user has been compromised.

6. Reservation of Performance in Case of Out-of-Stock Products

We cannot guarantee that ordered items will always be in stock for this service. If an item is out of stock due to the timing of the order or other reasons, and cannot be delivered by the scheduled date, we reserve the right to cancel and terminate the sales agreement concluded with the user.

If we cancel and terminate a sales agreement due to an item being out of stock, we will promptly notify the user via email and refund any paid fees and charges.

7. Intellectual Property Rights

The copyrights or other intellectual property rights to the images, logos, text, and designs (hereinafter referred to as "content") provided by this service belong to our company or the content providers.

Users shall not engage in any acts that infringe upon these rights (such as reproduction, reprinting, modification, or other secondary uses).

8. Prohibited Actions

Users shall not engage in any of the following acts when using the Service:

① Acts that violate laws and regulations or public order and morals

② Acts related to criminal activity

③ Acts that infringe copyrights, trademark rights, or other intellectual property rights included in the Service

④ Acts that destroy or interfere with the functions of our servers or network

⑤ Acts that may obstruct the operation of our Service

⑥ Acts that commercially exploit information obtained through the Service

⑦ Unauthorized access or attempts thereof

⑧ Acts that use the Service for improper purposes

⑨ Acts of collecting or accumulating personal information of other users

⑩ Acts of entering false information

⑪ Acts that directly or indirectly benefit anti-social forces in relation to our Service

⑫ Any other acts that we deem inappropriate

9. Interruption or Suspension of the Service

The Company may suspend or discontinue the Service without prior notice to users if it determines that any of the following events have occurred:

① When performing maintenance or updates on computer systems related to the Service

② When a system problem related to the Service occurs

③ When it becomes difficult to provide the Service due to force majeure such as an earthquake, fire, power outage, natural disaster, or obstruction by a third party

④ When any other problem occurs that the Company determines makes it difficult to provide the Service

The Company shall not be liable for any disadvantages or damages incurred by users or third parties due to the suspension or discontinuation of the Service, regardless of the reason.

10. Restrictions on Use and Deregistration

The Company may, without prior notice to the user, restrict the user's use of all or part of the Service, or delete the user's registration, if any of the following apply:

① If the user violates any provision of these Terms or the individual rules

② If it is found that false information was registered

③ If the credit card registered by the user as a payment method becomes invalid

④ If there is a default in payment obligations such as fees

⑤ If there is no response to contact from the Company for a certain period

⑥ If the Service has not been used for a certain period since the last use

⑦ In any other case where the Company deems the user's use of the Service inappropriate

The Company shall not be liable for any damages incurred by the user due to actions taken by the Company based on this article.

11. Withdrawal from Membership

Users may withdraw from this service by following the prescribed withdrawal procedures. If you wish to withdraw, please contact our customer service through the inquiry form.

12. Disclaimer of Warranties; Limitation of Liability

① While we strive to ensure the accuracy of the information and systems described in this service, we do not guarantee their accuracy or completeness. We may change information posted on this site without prior notice or notification to users.

② We are not responsible for any damages incurred by users arising from this service.

③ Users shall bear the costs associated with installing computer and communication equipment necessary to use this service, as well as telephone charges and LAN usage fees incurred to use this service. Furthermore, we are not responsible for any software or hardware troubles or other damages that may arise from the use of this service.

④ We are not responsible for any transactions, communications, or disputes that may arise between users and other users or third parties regarding this service.

13. Changes to the Service Content, etc.

The Company may change or discontinue the content or information of this service without prior notice or notification to users, and shall not be liable for any damages incurred by users as a result.

14. Changes to Terms of Service

Our company may change these terms as necessary without prior notice or notification to users. If a user begins using this service after these terms have been changed, that user will be deemed to have agreed to the changed terms.

15. Handling of Personal Information

Our company will handle personal information acquired through the use of this service appropriately in accordance with our "Privacy Policy."

16. Notices or Communications

Notifications and communications will be sent using methods determined by our company. Unless the user submits a change notification in accordance with the methods specified by our company, we will assume that the currently registered contact information is valid and will send notifications or communications to that contact information. These will be deemed to have reached the user at the time of dispatch.

17. Prohibition of Assignment of Rights and Obligations

Users may not assign any rights or obligations under these terms and conditions or the service agreement to any third party without our prior written consent.

18. Governing Law

Any lawsuit concerning the rights and obligations under this Agreement shall be filed with the Tokyo District Court as the agreed exclusive court of first instance.

That's all