Grosse Japan Co., Ltd. (hereinafter referred to as "the Company") is committed to protecting personal information based on the following policy when receiving personal information from customers.

We will handle personal information appropriately within the scope of the stated purpose of use, and strive to protect personal information by complying with the Act on the Protection of Personal Information and other related laws and regulations.

Regarding personal information provided by customers through the Grosse Japan online shop, in the following cases, even if the customer does not separately agree to this Privacy Policy in writing, the customer shall be deemed to have consented to the Company's obtaining, storing, posting, and using the personal information submitted by the customer through our website:

① Personal information registered by the customer with the Company
② Information related to personal contracts
③ When the customer enters into a purchase agreement with the Company
④ When the customer contacts the Company by electronic means

Your personal information is managed and operated by our company. Your personal information may be used in the following cases:

① For shipping the products you ordered
② For providing after-sales service regarding the products you ordered
③ For our company's marketing activities
④ For communicating about products, services, and transactions with you
⑤ For surveys to improve our website and product-related services
⑥ For entrusting repair and delivery operations, and system trouble resolution to third parties
⑦ For entrusting responses related to the operation of the AINS BY GROSSE Online Shop to business, marketing, and promotional partners (including social media partners)

Should it become necessary to use personal information for purposes other than those listed above, we will obtain your consent for such use, except where permitted by law.

We pledge not to use the collected information for any purpose other than those outlined in [4] and not to provide it to third parties, except when legally required to disclose information, in cases of illegal activities such as unauthorized access or threats, or when there are other special circumstances.

Our company will take necessary measures to prevent leakage, loss, or damage of collected information, ensure proper management of such information, and maintain security.

Upon request from the customer, our company will disclose registered information. If there is a request to correct information, such as when the content is incorrect, we will verify the content and correct, add, or delete the registered information.

For inquiries regarding the purpose of use, disclosure, correction, or suspension of use of personal data held by our company, as well as inquiries regarding our personal information protection, please contact us.

1-5-8 Jingumae, Shibuya-ku, Tokyo
Jingumae Tower Building 13F
Tel: 03-6741-7156

AINS BY GROSSE Online Shop is entitled by law to request disclosure of information about their stored personal data, to correct, restrict, or delete their personal data, or to request a copy of their personal data. If you wish to exercise your rights related to newsletter delivery, data access, or data deletion, or if you have any questions, please contact our customer service.

We will continuously review and improve our initiatives regarding the protection of personal information.

Cookies are mechanisms that store your information as a file on your computer.

We may use cookies for the purposes of controlling ad display, delivering editorial content, tracking usage patterns on the website, recording registrations, and personalizing information. Cookies may contain personal information, and we may share this information with affiliates. If you do not wish to use cookies, your web browser includes options that allow you to disable them. If you set your browser to reject cookies, some parts of this website may not function properly. As stated above, your personal information is protected, but we reserve the right to use anonymous data about users for any business purpose.

This policy is subject to change without prior notice.